During the COVID-19 epidemic, we request the following:
Our waiting room is reserved for patients with well visits.
For all visits, please limit the number of caregivers or family members in attendance to 1.
Symptomatic patients that need to be evaluated will be evaluated in the parking lot. Please call (864) 591-0992 upon arrival.
Office staff is frequently cleaning and disinfecting surfaces throughout the office.
After answering some additional questions over the phone, we encourage and request that patients wait in their vehicle and, if possible, complete patient paperwork in their vehicle. You may be given a mask to wear while you are in the building.
Please plan to arrive earlier than your scheduled appointment to allow extra time for these processes and expect a slight delay as we ensure our community and patient population are remaining safe.
During this time of increase patient load, there are times during the day our call volume increases substantially. This results in longer than average times to return calls. Thank you for your patience.
All persons who have FEVER OR COUGH will be required to wear a face mask from the time they enter the building until the time they leave the building. Caregivers or family members that exhibit symptoms such as fever or cough may be asked to wear a mask or remain in their vehicle for the duration of the patient's visit.
We will not allow any of our employees to work while they show any signs of illness. We are NOT rescheduling well visits at this time and we will continue to see you for these appointments as scheduled, however, if you feel that you need to postpone a well visit, please contact the office. Our goal is to continue to provide care to all of our patients in a safe manner and the changes in our workflow have been made to allow us to do so.
Questions? Please call (864) 591-0992 or
Click here to send us an email
We are closed on Fridays. We check the portal every day. Please consider using the portal as your messages will be dealt with more promptly and efficiently than if you leave a voicemail.
The providers at Wellness Family Medicine believe in the
potential to prevent many of the illnesses that
Americans experience through lifestyle adjustments,
dietary changes, exercise and nutritional
supplementation. Part of the practice's philosophy is to
empower the patient by providing reliable information
about prevention issues and primary care.
Convenient Location off of I-85
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Wellness Family Medicine complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Aids for people with disabilities to facilitate communicate are provided free of charge. Qualified interpreters, written information in other formats/languages (large print, accessible electronic formats and language services) are available free of charge to people whose primary language is not English.
If you believe that Wellness Family Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the Civil Rights Coordinator, 1241 Boiling Springs Rd., Spartanburg, SC 29303. You can file a grievance in person or by mail, fax (864-591-0776).
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201 or by calling 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/indes.html.